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Company Information - jiffylube.com - Jiffy Lube
Company:Jiffy Lube
Web Site:jiffylube.com

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Jiffy Lube International, Inc.
PO Box 4427
Houston, TX 77210
USA
800-327-9532

Jiffy Lube
Customer Poll:
Customer Service1%
Product Quality1%
Delivery Time0%
Site Usability0%
Pricing0%
Overall Satisfaction1%
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1 Customer Reviews: Add
Jiffy Lube is a bad company.
Louie
2006-10-05

Customer Service:1%
Product Quality:1%
Delivery Time:%
Site Usability:%
Pricing:%
Overall Satisfaction:1%
Contacted Jiffy Lube on 2006-04-01
Jiffy Lube is a bad company. Jiffy Lube performed an oil change on my vehicle. For a company that does nothing but oil changes, it is alarming that they were unable to do their job correctly. I get in the car and the first thing I see is the car's "check guages" won't turn off. At this point the Jiffy Lube guy comes out and tells me that there is nothing wrong with the engine, and they can't figure out why the gauge won't turn off and says that Jiffy Lube can not fix it. He says it doesn't matter because the engine is just fine. It is not until later that I discover how Jiffy Lube had completely broken off the engine oil pressure sensor from the engine block. What's more infuriating is that, they they never bothered mentioning to me that they had broken it. It was visibly just hanging on. I had to go to STS to fix everything that Jiffy Lube messed up, and was several times more expensive than the oil change. To add salt to injury, in addition to screwing everything else up, Jiffy Lube didn't clean the windshield or vacume the interior which was supposed to be included for no additional cost along with oil change/fluid check.



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